• Please be on time. Class will begin promptly and you will miss important information if you are more than 5 minutes late. 
• Come to class prepared! If there is work to do during the week be sure to come to class ready. We will typically be building on skills from the previous lesson and week of practice, if you don’t come prepared you will miss out on learning. 
•  Bring a “willing to try” attitude. You can do this! We are here to show you how! 
•  Unless indicated, classes are for ages 18+. Classes and workshops for kids will be listed separately. 
•  Payment is due at registration. If notice is given at least 7 days before the first scheduled class, you may transfer to another class or be issued store credit.
•  You will be notified via email about class needs, reminders, and any updates.
   Please make sure Heart2Heart emails are not in your spam folder.
• Emergencies happen. If possible let us know 48 hours in advance if you are unable to make a class. If properly notified we may be able to help you make up the class or issue store credit to be used on a future class or in the shop. 
• Transfers and shop credit will NOT be given for no-shows. You must notify Heart2Heart if you will miss a class.
• If nothing is fitting your needs or schedule, private and semi-private knitting lessons are available. 
• Inclement weather- if we cancel or reschedule classes due to weather or instructor illness you will be notified ASAP by email. If the cancellation is made by the instructor, class will be rescheduled. If you cannot make the rescheduled time we will work with you to find another time or issue a partial refund.
• We reserve the right to cancel class if less than 3 students sign up two days before class.
  You will be notified promptly if this happens. 

Photos/Social Media

We post photos on social media (Facebook, Instagram) and our website so people can get a firsthand look at what classes, workshops, and events are like. It also helps us to promote classes and social gatherings. If there is a photo posted with you in it and you would appreciate us removing it, please email heart2heartknitting@gmail.com.  We will never post photos of a minor's face online without adult permission.